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REVIEWS

At Malless Auto Service, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.

We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Malless Auto Service to keep their vehicles running smoothly!

You don't have to take our word for it! Here's what some of our satisfied customers have to say about Malless Auto Service:


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09/25/2024

Everyone was courteous and it was a great pleasure to talk and work with them. They were very professional. Would gladly do business with them again.



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09/25/2024

I used to go to the dealership. I found Malless a few years ago when my daughter shifted gearshift turn dial went out but dealership would take weeks to get in. Now both my daughter and I are costumers for life. They are friendly, professional and caring.



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09/23/2024

The repair was very quick and the price was reasonable.



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09/22/2024

I have always had great service at Malless Auto. They do stand by their commitment to guarantee service after a repair. Eric and Micah are always very polite, explain repairs in terms that are easy to understand, and have a firm price on estimating repairs, so no surprises when I pick up vehicle. I tell everyone about them, I used to drive all the way to Westfield for service until I heard about Malless, 2 miles from my house ?



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09/21/2024

They installed a catalytic Converter along with additional exhaust pipe. Great job.



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09/20/2024

Quick, Solid and Professional



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09/18/2024

Mica and the Malless team were able to diagnose my Suzuki Equator?s problem and then source the correct part for the repair. Not easy to do since Suzuki automobiles have not been sold in North America for over a decade!



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09/16/2024

Every time I've taken my vehicle to Malless they have gone above and beyond with quality and service. They stand by there work guarantee. Wouldn't trust anyone else to work on my vehicles.



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09/12/2024

Very Professional and Detail about explaining everything to me.



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09/09/2024

Always professionl, quick service turnaround and resonable repair rates.



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09/06/2024

Everyone we talked to was positive and helpful. The service was excellent and done on time. We give them a 5 star review. Excellent.



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09/03/2024

Mallesswas knowledgeable and professional great service.



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08/30/2024

Malless has been my automotive provider for quite some time, (over 20 yrs). The professionalism, courtesy and quality of work has always met my expectations. I highly recommend them to everyone in need of there services.



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08/28/2024

Always polite and professional, and their prices are always less than the dealership.



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08/28/2024

Chose your service because the dealership was booked out for three weeks. Knew I would get great service from professionals I can trust and not have to wait 2-3 weeks. Thanks again.



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08/27/2024

Yes reliable service and on time work done on our 2002 Lexus RX. Definitely runs smoothly after Sparkplug replacement



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08/27/2024

Always get my car repaired in the time frame quoted. Would recommend this repair facility.



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08/25/2024

Good service as it used to be and still is. Well done and thorough.



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08/23/2024

I?ve been taking our vehicles to Malless for the past three years, since we moved to Indy. Whether it?s routine maintenance or an unexpected repair, Eric and team are honest, transparent, provide great service, fair pricing, and guarantee their work. My folks now take their cars here too, instead of the big box auto shop they?d always used. I highly recommend supporting this local small business.



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08/21/2024

Was broken down on the side of the road. AAA recommended Malless, and I couldn?t be more satisfied. Courteous, competent, and quick, they had me back up and running the next day! With a warranty!



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08/21/2024

Needed a wheel bearing replaced and Malless was able to get me in quickly for the repair. Knowledgeable staff and they communicated in a timely fashion . Highly recommend!



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08/20/2024

I got an estimate from the dealership where I bought our Fiat (Fuson Cadillac) for worn out rack and pinion work, a cost of $3800. Fuson said they could not do the work! I found Malless' website and had the car flat bedded to them. I told them the diagnosis and asked them to make their own check. They found the problem and it was nothing to do with R&P, and fixed it for 25% of the Fuson estimate. The car always looked like a new one and now it drives like one too. They stayed in touch before, during, and after the work. Malless could have said "yep you needed a whole new rack and pinion plus....". But they didn't, they found the real issue and fixed it. It is nice to know that they found the actual problem and did the right thing for the customer. I will return to them for future work. Thank you Malless, Mel and Jeff Aitken, Terre Haute.



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08/19/2024

Great work, always friendly and very helpful staff.



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08/18/2024

Thank you for always taking care of the health of my vehicles.



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08/14/2024

Highly recommend



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08/13/2024

Good work and a fair price



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08/08/2024

I appreciate the work that was done on my vehicle. The staff were courteous, efficient, timely and my vehicle is running smoothly. I would recommend Malless for vehicle needs.



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08/07/2024

service done to factory specifications, no short cuts. Very pleased with the work done by Malless



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08/05/2024

Always great service and communication.



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08/02/2024

Our go-to for auto care.



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08/02/2024

Courteous, knowledgeable, and professional.



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07/29/2024

I?m glad to have found this place,because they do good work.



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07/22/2024

Malless does a great job! I have taken multiple vehicles to this establishment for both major and minor repairs / replacement parts. Eric and Micah are very nice guys. If you want to take your car to an honest auto repair shop, this is the place.



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07/22/2024

Malless has top notch personnel working for them. The brothers are great guys. I have always been treated fairly and with respect. They know their business! I know that the work done on my car will be done correctly! I highly recommend them to anyone! Thanks Malless! Deirdre?



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07/18/2024

When an issue came up with my vehicle after being serviced at Malless, I immediately contacted them and the issue was resolved, they did a follow up call to me, they also inform me that if there?s any issues before my next service date to contact them. I truly appreciate that, being a woman, to know that there are still people out here, that care about there business and reputation.



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07/16/2024

Malless were a wonderful alternative to using the over busy dealership. Service was quick and professional, they really delivered what they promised.



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07/14/2024

Malless Automotive is the only place we will take our vehicles! We?ve had our vintage van worked on and more recently my daily driver. They were thorough with finding the issue and resolving the problem in a quickly manner. We always appreciate the communication and transparency of the work being done and the cost. We will always recommend them to anyone in need.



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07/12/2024

I strongly recommend Malless for diagnosis and repairs. Techs provide detail info on problem and required repairs.



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07/10/2024

Great communication, accurate timeline to completion. Friendly service



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07/08/2024

Had rear brakes done and all is good. Very pleased with service. Thanks. Pat Dodson



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07/03/2024

Very honest shop that I always take my vehicles to. I never have to worry about double checking their work or being ripped off. Will be going back for all my cars.



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07/03/2024

Very professional and reasonable.



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07/02/2024

Did a great job replacing timing belt on our Tacoma truck .



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06/26/2024

Amazing ? service and follow up.



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06/26/2024

Great service. Love the warranty on their work. Easy to communicate with and very professional. I've taken 4 vehicles there and they've done great work on all of them. Can't say enough good things about them.



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06/24/2024

Work was done the same day. Was given all the information on what needs to be done and ordered. Pricing was very clear. I never feel like prices are too expensive on what needs to be done. Customer service is always very polite



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06/24/2024

Awesome service and got to and fi wished my vehicle quickly. Awesome communication and service. Thank you



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06/22/2024

Great fast friendly service, with fair prices.



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06/17/2024

Awesome trusting company



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06/14/2024

Very professional automotive repair facility. Got me in quickly, charged a fair price and had my car done when promised.



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06/12/2024

Malless Automotive has been our go to mechanic since we moved to Indy 30+ years ago! They are honest, professional, KNOWLEDGEABLE and affordable. They have helped us with everything from the basic brakes and oil change all the way to chasing invisible exhaust leaks and electrical ghosts. When our kids were preparing for solo treks across the US, their service guys went above and beyond to make sure their cars were safe and ready for the trip. Definitely call for an appointment but even if its going to take a day or two to get on their schedule- its worth the wait.



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06/10/2024

When I have an auto problem, I take it to Malless. They communicate very well w me each step of the way and fix my car in good time. I trust them.



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06/07/2024

We were very pleased with your service. The cost of your service beat the prices of your competitors. The warranties were a perk and your service rep was knowledgeable and pleasant.



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06/07/2024

Great service!!! Friendly staff with tons of open communication!!!



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05/28/2024

Friendly & Prompt Service all for a Fair Price. Always a pleasure having my service completed at Malless.



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05/28/2024

I've used Malless for 30 years. They're the only ones I go to. I trust them completely with my car.



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05/23/2024

I had been a long time lease customer so was unfamiliar with a rattle in the back of my van. Micah was very helpful walking me through what the potential problems could be. Once diagnosed, he was thorough in explaining the need for strut replacement. Ultimately I requested Malless to also replace the front components too. All the work was done timely AND for the quoted price. Certainly appreciative for their guidance in this repair!



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05/22/2024

Malless is the only place I?ll take my car! Everyone who works here is super professional and kind as well as honest about price and urgency of repairs. They don?t try and pressure you into anything either which I appreciate! I will continue taking my car to Malless :)



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05/22/2024

Great service, great communication! Thank you.



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05/20/2024

Very knowledgeable and helpful!



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05/16/2024

I have three different automobiles . Each automobile has over 50,000 miles . They have done very good work on each of the vehicles . If you live close by they have a shuttle service during certain hours to enable you to get home after you drop your car off . I have found everyone to be very knowledgeable and helpful even when work was done under warranty . I suggest them very highly and I have told my neighbor about them .



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05/15/2024

My son referred me to them after he had searched for a reliable auto place. He was pleased with their work, so I decided to give them a try. I had several hundred dollars worth of work done to my truck. Work was done on time, reliable and I was satisfied with their professionalism.



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05/12/2024

We have been bringing our vehicles to Malless for about 8 years. Their prices are reasonable and their Customer Service is Amazing!



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05/01/2024

We are very happy with Malless. They do great work at reasonable price and they patiently take the time to explain what the issue with the car is. Highly recommend.



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05/01/2024

Took care of us, as usual! Diagnosed the issue, explained the problem and what was needed, worked with my warranty company to get repairs approved, had my car ready when promised. Easy peasy!



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04/30/2024

Great service and professional treatment.



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04/30/2024

My experience with service has always been timely and informative. Thank you for your care.



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04/29/2024

The team at Malless takes great care of my car and prices are fair. I trust them!



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04/29/2024

Malless is great, every time I bring my car for service, they are so helpful and accommodating. This time I was so pleased they were able to fix an issue that other auto services said could not be fixed. THANK YOU



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04/26/2024

Very helpful and easy to work with. I appreciated their clean waiting room. Explained everything and answered all of my questions. I?ll certainly return to them. Thank you.



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04/26/2024

Diagnosed and fixed some issues on my Jeep Wrangler within hours. The only shop in the area I will use.



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04/18/2024

Very nice place to do business explained everything and guaranteed their work. This is our second vehicle to be serviced very pleased.



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04/15/2024

Great customer service. Very clear and transparent. Did Great work in a timely efficient manner. Highly recommend!



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04/11/2024

They are the most professional and honest place I've done business with evolving my vehicles. They are separated from everybody and even if you have a family mechanic, they are still a great option for big or small jobs. Big recommendation



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04/08/2024

Malless Auto did an excellent job on my Range Rover Sport. They was able to repair my vehicle at a very fair price. Will definitely return again



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04/05/2024

I cannot thank Malless Auto enough. After having our minivan just serviced in the Chicago area by another group yesterday we drove it to our son who attends Butler University as he had been planning for many months to use it. After driving for 1 1/2 hours it broke down half way to Indianapolis at 8 pm last night. Undriveable. Had it towed to Malless late last night and left them voicemail late last night well after hours and sent them an email. I received a prompt call at exactly 6:21 am Chicago time today from Malless confirming receipt of vehicle and assured me they would fit in to look at it. An hour later I received another call explaining the issues (it was what the other auto shop in the Chicago area fixed yesterday and it had already failed). They went on to inform me the work that needed to be done with a quote that was very fair. I told them approved. They said it will be done by 5 pm today. It was done at 4:00 pm and we picked it up. This group didn't know me. They knew the likelihood of an out of town person ever using them again is low simply by the fact of drive distance/convenience. And they are slammed with all sorts of other business. And, they still provided some of the best customer service I have ever seen and went above and beyond. And they did not over charge me. They were fair and honest. Being in customer service for my entire life and running my own business, I can see a solid, trustworthy and qualified provider when I meet them. This is definitely one. And one I will use in the future. Highly recommend



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04/03/2024

The guys at Malless are always polite and professional. They go out of their way to make sure their customers are satisfied at every visit. I would definitely recommend them for service



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04/02/2024

I was very pleased with the service and the patience they gave me. I will take my car back to malles



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04/02/2024

I love Malless- I feel I can trust them 100%. They are customer friendly and professional



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03/26/2024

Eric and his guys will go the extra mile to get your car going. No-Pressure Sales and Honest Shop!



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03/26/2024

thank you for the excellence service !



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03/23/2024

Malless Auto services took care of my 2013 Mercedes-Benz S550 no problems they knew what they was doing that's the only place that I would take my vehicles thank you Malless for putting me back in my ride and you did it in a timely fashion



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03/21/2024

Excellent service and very friendly staff, my car runs nice and smooth now, thanks guys. I would definitely recommend this place.



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03/19/2024

Great service. Will take our other cars to them now. Our neighbor suggested we go here and I am grateful they told us



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03/15/2024

Very happy with the service done.



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03/11/2024

Great service and communication



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03/07/2024

It?s hard to find honest and truthful service now days. This group did an amazing job. Very pleased in the work that they did. Very reasonable and quick in the turn around time.



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02/27/2024

Always available and ready to talk about solving car problems in a fair manner. Much appreciated.



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02/27/2024

Great service. My Jeep is riding much better. I was able to make an appointment within one day and all the work was finished the same day. Finally found a place to take my car for service!



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02/26/2024

Great service and communication. I will go back and highly recommend



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02/22/2024

I have watched this business grow from the very beginning. You can't prosper like they have unless you are doing something well. You will always get courteous professional service with a warranty. I highly recommend this business.



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02/20/2024

I have been using Malless Auto Repair for many years and have always been very happy with their work and professionalism. I would highly recommend them...



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01/23/2024

Great people great work great service



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01/18/2024

Great place! Had a heat shield that had dropped and was hitting the drive shaft. They could have told me I needed a new drive shaft or differential, but they were honest and charged a small fee to repair it.



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01/18/2024

Great experience, work was done quickly and they also identified a front brake problem that was addressed at the same time.



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01/17/2024

Perfection at its best!



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01/17/2024

Love this place! They do everything they can to get you in fast when you have a problem. And they do great professional work each and everytime I need service.



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01/17/2024

Very efficient service. No complaints!



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01/17/2024

Always does a good jobs with my car care. All very friends and polite. Quick and efficient.



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01/15/2024

Very prompt and professional.



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01/10/2024

We have been going to Malless for year, they are by far the best mechanic I've worked with. Their shop is clean and organized, and they always let you know when upcoming maintenance is due, along with an estimate so you can plan ahead. I've never had to take my vehicle back after they have worked on it either. If something is wrong, they fix it the first time.



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01/08/2024

The guys are great to work with.



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01/05/2024

Friendly, and helpful staff. Very professional and fair prices. They call and confirm services before doing them, which is awesome.



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12/27/2023

Great guys to work with. In at Noon, out at 4. Thanks SO much !! Highly Recommended !!!!



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12/26/2023

Been going to Malless for my cars repairs for years. They are consistently great. They listen and do great work.



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12/14/2023

Great place to get your vehicle repaired. Fair pricing and great customer service.



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12/13/2023

Always professional service and great customer service



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12/08/2023

Malless was able to diagnose my brake problem when other mechanics failed. They are honest, professional & don?t overcharge. I thank them for many years of service on my old vehicle.



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12/05/2023

Have been using Malless auto service for the last couple of services. Great service, very pleasant to work with and manage to get the job done in a reasonable time at a reasonable price. Highly recommend



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11/28/2023

Everyone is always so nice and pleasant when I come in to drop off and pick up my cars. I really appreciate the friendly faces and they are always so detailed when it comes to what was replaced on the cars.



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11/17/2023

Courteous and professional



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11/15/2023

Malless Auto Services has been the only mechanics I have used since I have moved to Indianapolis since 2018. They are good and hard working people who do not try to sell you more work than needed and they are people who truly know vehicles and what is needed to fix your problems. There are hard to find good mechanics anymore but not at Malless Auto Services. They are very professional and care about their customers.



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11/13/2023

Honest with our discussions and came in right where they estimated and we agreed to! Thanks to Micah and his team?



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11/12/2023

Micha kept me in the loop! of Everything that was Going on. I met Eric when I first called I came and seen Eric He is Sooo!Sexy and handsome him and Mica was such two gentlemen and did a Awesome fantastic job on my Grand daughter engine problems she had. Thank you! ?



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11/08/2023

Excellent service from start to finish! Fast, friendly and thorough. I am definitely using them for all repairs moving forward!



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11/03/2023

Professional. Helpful. Good explanation of problem and service.



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10/31/2023

They were thorough, quick professional and reasonably priced. They kept me informed throughout the process. The car drives great. I will use them again.



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10/29/2023

Was fast and price was very good! Appreciate the help Shawn!



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10/24/2023

When the instrument cluster in my 2WD 2012 F150 began to fail, I went to Malless for diagnosis and repair. They concluded that the cluster was failing fast and would need to be replaced. The first choice was an OEM cluster from Ford. When the service manager, Micah contacted Ford, he found out that Ford no longer made that cluster, which is not interchangeable with the more than 12 other clusters Ford used in various 2012 F150's. Many auto repair shops would have given up at this point. With my consent he searched various sites for a used cluster. The first used cluster had significant scratching, which Malless (and I!) considered unacceptable. He then located another one. This time the cluster had an internal problem and could not be programmed correctly. One the reasons I really like Malless is that they are very persistent. Micah searched across 250 used part sites and located and installed the ONLY remaining exact match cluster. It works perfect and comes with a reasonable warranty. It took three clusters to fix the problem and it took time for each to be shipped to Malless. Between each try, Malless made sure my truck was drivable in case I needed it. The story does not end there. I also reported that I have had an air bag indicator light on and wanted that repaired as well. Ford sent the wrong part twice. With getting the correct part from Ford in serious doubt, he sourced an exact match locally and sent a technician to pick it up so that this repair would be done at the same time as the cluster repair. Micah's communication, and there was a lot, was excellent. I appreciate their persistence, transparency, and that they took true ownership for fixing the problem. We've used Malless before for other difficult problems - with similar excellent outcomes.



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10/20/2023

I chose Malles because it was close to wear I was in town for work training, and I lucked out. They had the car done in less than a day and even were patient when I realized if forgotten my wallet at the hotel and had to call my spouse to give me the card number. The price was reasonable too.



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10/12/2023

These guys have been great for years. Trustworthy, A-1 customer service. ??



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10/03/2023

Very professional service!! Will highly recommend to friends & family!



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09/27/2023

As an older woman (86) not knowing much about car repairs I relied on an honest and good mechanic for 30 yrs. till he retired. Since then I've been searching and tried three places till a good friend recommended Malless Auto Repair. My brakes desperately needed attention and I could not be happier with the care they received at Malless. Incredibly fast service (I called one day and they got me in and out the following day!!!!!), did an excellent brake job, have me a breakdown of labor and quality parts on invoice at a good and fair price, and as another plus everyone from guys in the office to guys that worked on my car were so courteous, friendly and willing to answer all my questions. My 2009 Camry is happy it has found a new home! With Malless I have hopes it will last as long as I do ??



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09/22/2023

Micha as well as everyone else were rather personable, friendly and greets you with a smile. They approach your needs in a customer focused manner an do a professional job. I will highly recommend their services. Thank you Malless Auto for your great service. Absolutely?!!!?



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09/19/2023

Great customer service and they didn't hesitate to get my car back in when I was still having the same problems. They even provided a loaner vehicle, thanks Malless!



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09/19/2023

Excellent experience - as usual. Quality service at a reasonable price. I have been taking my cars here for several years and have always been satisfied. It is a pity that dealerships don't offer this quality of service.



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09/19/2023

Remarkably fast, efficient and professional. Wish I'd found them years ago



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09/18/2023

Malless Auto did a great job servicing my car. They were very professional, met my time constraints, and provided a 2 year warranty on their work.



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09/18/2023

The service at Malless was a great experience. The service employees were very professional and really appreciated them making feeling comfortable while I was waiting on what they found. Thank you



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09/15/2023

Honestly, its the best experience I've had when comes to getting mechanical work done to my vehicle. Plus, they were as prompt as they said they would be. Great job! This is where ill be going from now on.?



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09/14/2023

My husband and I have been customers of Malless for Years! They have always given us an honest estimate, stayed with in the estimate and the turnaround time excellent. In this day and age integrity is priceless!



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09/13/2023

The staff at Malless has always been professional and courteous. They give concise descriptions of any issues they find along with recommendations. They are upfront when it comes to pricing as they always back their work. We have always taken our cars to them and will continue to do so. I highly recommend them.



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09/12/2023

Very professional, Friendly and welcoming . Fast and trustworthy



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09/06/2023

Malless fixed my car quickly and efficiently! Their bedside manner was excellent. They kept me up to date along the way and even checked in with me several weeks later! Malless is my number one choice for car maintenance and repair!



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08/30/2023

Wonderful service experience! They explained everything so my mother could understand what was wrong and what was being fixed in her vehicle. That?s so special to me that they treated her that way so she didn?t feel as though anyone was taking advantage of an elderly customer! Highly recommend!



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08/28/2023

My car is driving better than ever. The service was friendly, and the work was excellent. I couldn't have gone to a better auto shop!



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08/28/2023

Really good service, and even better communication. They took really great care of my Mustang. Had me back on the road in no time, and the price was fair.



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08/28/2023

Always on time, professional and undercut dealership prices by a lot.



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08/23/2023

We have used Malless Auto Services several times throughout the over 20 years we have lived in Indianapolis. We have found them to be honest and reliable. Our recent experience was due to trouble with our daughter's car starting while we were out of town. We had her drop it off and they were able to work it in for diagnosis and repair the same day. We really appreciate them getting back on the road quickly. I have also called them for price comparisons recommended by other shops and they have always been in line with the quotes we have been given. We will continue to use Malless as the need for car repair arises.



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08/23/2023

Great service, great people, reliable and capable. They do it right.



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08/22/2023

First work I had done on this vehicle. An oil change and inspection. The inspection confirmed what I thought. I will be bringing it back to have that work done. I am hoping that Malless will help me keep my truck in good condition!



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08/18/2023

I would like to thank all the Malless staff for your excellent service! Would recommend them to anyone needing auto repair services! Got my car back very fast and they did a great job!!!!



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08/15/2023

The staff was welcoming, willing to answer my questions related to the needed repairs and pricing! My children recommended this company. They were very complimentary about services Malless performed for them. I ran into a family that has used them for repair work for years. And they completed my repair work on schedule.



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08/15/2023

They really take care of you. Upfront, Honest, and Thorough. If some thing happens unforseen they care and fix it.



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08/11/2023

Very good customer service everyone was very friendly and nice. Will be back to get the work I need done.



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08/09/2023

Great Customer Service and Car Services!



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08/07/2023

They fixed my car when other people could not. Great service and responsiveness. Would recommend them to anyone



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08/03/2023

Always fast and very informative. They communicate very well. Always recommend that anyone take their vehicle here.



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08/02/2023

Appreciate you



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07/31/2023

Malless has taken care of a couple family cars now and is always very prompt with service, clear with communication and gives options. I really appreciate their communication style and clear expectation setting. They treat all customers with the same level of respect as I watched several come in and out of the front desk while waiting for my vehicle. It's the place all the locals recommended when we were new to Indy and we will continue coming here and recommending to our friends.



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07/26/2023

They fixed my car and then found another issues. They were diligent in making sure it all was fixed!



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07/25/2023

Good work on my Tacoma. Had it done in the timeframe that was proposed. Will be back.



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07/24/2023

We've had our cars serviced here for years. They give great service and are knowledgeable of different makes and models. I use my truck for work and can count on quick turn-around for service. Trustworthy group!



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07/19/2023

Service here was great. I didn?t feel like the staff was trying to sell me things that I didn?t need. My car has been working great ever since!



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07/17/2023

Found myself in need of air conditioner repair. Dropped off my car 1 day and it was finished the next day (due to need of ordering parts). Very pleased with the service they did and would recommend you to check them out if you're ever in need of repairs.



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07/15/2023

Updated 07/14/2023: We called yesterday because we could tell our brake pads were worn. Everybody else we had called could work us in "sometime in August". Malless worked us in this morning, and called this afternoon to let us know we could pick up our car. This was a FULL MONTH before the others could get to us. We were stunned -- and in a GOOD way. To Malless' competitors: contact Malless for tips on how to do really *outstanding* service. ****************************************************************** My partner had repairs done on his car at Malless, and he recommended them to me when I was having problems with my car. Their prices are fair, the staff are very nice, and ? big plus ? they gave me a loaner car to use until my car was repaired. I recommend Malless *enthusiastically*.



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07/14/2023

I'm a little late with this review as my work was done a month ago. But wanted to make sure it was fixed. They did an outstanding job. Fixed a bad repair and installed the correct part from another mechanics botched work. They even vacuumed my carpets. Fast and would recommend them again. Very professional.



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07/12/2023

Great service, with detailed information about what needs to be repaired but furthermore I?d definitely recommend this business to anyone because I know I?m going back



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07/10/2023

Highly recommend!!!



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06/30/2023

I love these guys! They are very good, fair, kind. Highly recommend!



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06/17/2023

Had some really loud ticking going on with the engine to our 2014 Jeep Wrangler. We live an hour and a half away and will likely come back here every time we need a repair done. They are professional, skilled at what they do, communicative, and extremely quick. They diagnosed the problem, got the parts ordered and installed all within 48 hours. Will definitely be repeat customers here!



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06/16/2023

Malless came through. We had an ejected spark plug in our 2015 Econoline van. No one else would fix it for weeks. They had it fixed in a day! Pros: - good communication - fair price -quick turn around time - AAA discount and approved -2 year warranty on parts and labor -Easy drop off with their preferred tow service and a discount as well Cons: - none yet!



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06/08/2023

Great service, job well done.



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06/05/2023

They have excellent customer service and they usually complete your car care by the end of the day.



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06/01/2023

They will make it right!



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06/01/2023

Incredible Service from Eric and Team! I experienced some issues with my so called ?go to? Dealer on some repairs I desperately needed. After receiving the run around from the dealer I decided to give Malless a try! I was a little nervous at first, but that all changed when I spoke with Eric over the phone! He assured me they can take care of my vehicle issue and delivered without delay! These guys know what they?re doing, and if you?re a little mechanically challenged (like myself), they will explain exactly the services that are taken place with an accurate timeline of completion! These guys are my service center going forward! Thanks again to Eric and Team!



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05/31/2023

We have had several services completed at Malles. They are very no pressure, up front and communicative and we have never had issues with the quality of their work. Highly recommend!



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05/26/2023

We?ve used Malless several times over the past few years. They always do an excellent job. They?re knowledgeable, professional, quick, and reasonably priced. And, they stand by their work.



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05/25/2023

The front desk crew is unbelievably friendly and persistent. When the car maker failed to supply parts, they doggedly searched salvage yards to get my daughter back on the road.



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05/22/2023

I?ve taken 3 cars here for the last 3 years, for major or minor repairs and issues, and have had nothing but great service, it is very appreciated



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05/17/2023

Installed a new drive shaft



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05/05/2023

Friendly staff. Nice clean building and waiting area. They replaced my turbo and my car is running great. Also have a nice warranty on repairs.



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05/03/2023

Best place to take your car in Indy! Very professional and will have your car in and out at reasonable prices...



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05/01/2023

Quick and the car drives like new



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04/26/2023

Great service and fair prices



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04/25/2023

Awesome people Awesome service i would recommend to friends thanks Guys



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04/24/2023

Always have a good experience



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04/21/2023

Great service thank you.



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04/18/2023

Great service. Every single time.



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04/17/2023

The team at Malless replaced my failed AC hose the same day I dropped it off. They?ve been fixing my vehicles for nearly 20 years and I do not have a single complaint.



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04/08/2023

The only place I will take my car for major repairs, they do an awesome job, professional and honest even took me to work ! What more can you ask for?



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04/04/2023

Reasonably priced. Honest. Friendly. Been taking my 2002 Infinity there for years. Still runs great!



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03/31/2023

Malles is always professional and fair in their diagnosis, what really needs to be fixed and what can wait and their pricing is competitive. Thank you!



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03/30/2023

Employees at Malless are extremely friendly and professional. I highly recommend them more than some of dealerships service departments.



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03/29/2023

Wonderful and prompt service on my water pump and hoses



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03/23/2023

I was having troubles with my transit and I brought it to Mallesse and they did a great job. I want to specifically s/o to Eric. His customer service was great and showed much gratitude. I am satisfied with my vehicle now thanks to them.



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03/20/2023

Malless was great to work with. They diagnosed the issues with my Jeep Wrangler and gave me a detailed quote for the work. They completed the work when they said they would and at the price quoted. This was over a year ago and everything has worked great since they performed the repairs! I brought my Jeep back this time for basics service and to make sure everything was running good and it was!



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03/14/2023

Super accommodating, quick, courteous. Highly recommended!



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03/13/2023

I?ve been going to this repair shop for years and never have been disappointed with their customer service or their work, 10/10 experience.



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03/09/2023

Great work. Great customer service..



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03/08/2023

Friendly staff , quick turnaround and good price! I called them on a Friday and they got me in on the following Monday. Mid-morning Monday they let me know I needed my fuel injector replaced and it was done that afternoon.



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03/06/2023

Service was great, communication was great, and the fact that I paid significantly less than what I was expecting was a plus!! Will definitely be using them for future services.



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03/03/2023

I had to pay a huge amount of money to get my car fixed and they got the job done sooner then what they told me witch was PERFECT I highly recommend them if you have ANY car issue both guys that answer the phones out great with explaining and good customer service!



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03/02/2023

I am so happy to have discovered Malless. They are professional, courteous, efficient, and so much more. They use every effort to solve the problem and don't give up until they do. I was more than satisfied with their service and would highly recommend this business.



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02/21/2023

Fair up front pricing , certified mechanics, professional well managed establishment. Experienced in all aspects of Foreign and domestic Autos. Local faimly business that cares about the customer. A 5 STAR astablisment. KEEP UP THE GOOD WAORK!!



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02/16/2023

Quick , great service and reasonably priced!



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02/08/2023

If you are in need of a GREAT Auto Service Provider, LOOK NO FURTHER! Micah and the whole crew are exceptional. They are extremely affordable, communication is excellent, and the quality of work is fantastic. We are thankful to have found them and will continue to go back! Don't pass them up!



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02/08/2023

Great customer service! The representative provided a detailed explanation of the necessary repairs and the repair cost was reasonable.



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01/30/2023

Great service done in timely manner. Eric was very good at communicating and updating the status of my car. Highly recommend Malless Automotive.



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01/18/2023

Been taking both vehicles here for years. Honest, solid repairs and very fast. Thanks Malless!



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01/16/2023

Did a pre used car purchase evaluation and these guys are always detailed and thorough with their Evals. This is the place I always choose first, and highly recommend.



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01/13/2023

The experience was very easy going, for it was my first time doing business there.



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01/10/2023

Very professional staff and service time was quick. Pleased with their service.



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01/09/2023

They are fair and do great work and guarantee there work



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01/09/2023

I have used Malless for a few years now. They are timely on getting me in for repairs, and simple maintenance like oil changes are quickly handled. I recently had to have my car towed for service, and they recommended a company...which I was grateful for as I broke down in an area where my phone wouldn't connect with internet. They give a quote up front, and that's what you pay. After nightmares dealing with other service places, I am ecstatic that I found Malless. And, as a woman, I'd give them extra stars as they have never talked down to me!



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01/06/2023

I appreciated their honesty when looking into my car problem. They didn't do anything more than they had to do to get my car back on the road.



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01/02/2023

They were top notch



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12/27/2022

I trust the people at Malless.



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12/20/2022

Malless is always very up front with pricing, appointment times, & service. Very courteous and explains recommended services and findings. Vehicle is always done when promised & I have never had an issue with any of their service or maintenance jobs. Keep up the great work!!!



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12/19/2022

Professional team, fast service, will use again.



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12/19/2022

The Malless folks did a great job diagnosing and repairing a noise in the front of the car. Turned out to be brake. Work was completed quickly and at a reasonable price. I have also had Malless perform routine maintenance which is always completed as promised.



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12/19/2022

The guys here are great! I called for a quote and an appointment. They got me scheduled and gave me an estimate of charges. After the in person inspection, they gave me detailed information prior to any repairs. My vehicle was completed as promised. I have had no issues at all with the brakes since the repairs! The final price was as expected. Will continue to use them!



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12/16/2022

They located the problem and fixed it promptly. CV Axle was affecting my transmission. Great, recommended service. Only thing is my passenger window isn't working anymore. Not sure if related but it was working before I dropped it off.



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12/13/2022

Great work. Got the problem fixed quickly and my car was ready the same day.



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12/12/2022

I needed urgent help on a Friday which would allow me to make it home to Alabama. I?m 59 years old and I must say that this organization is the most professional, clean, and organized auto repair company that I?ve ever seen! TY again?



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12/05/2022

Great service! Micah and Eric were quick to diagnose and commincate the issues with my car. Work was finished even faster than was promised.



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12/03/2022

Nice shop that does good work in a reasonable time at a very competitive price. They also are willing to stand behind their work. I would recommend them for small or large jobs.



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11/23/2022

Malless did work on my Avalanche at the end of the summer. Their price was fair and the work was great. If I have any further truck issues Malless is who I will be taking it to.



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11/22/2022

I always take my Rav to Malless. I trust them completely.



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11/21/2022

Excellent service & workmanship. I will definitely use them again.



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11/18/2022

Good customer service and repair.



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11/16/2022

I had them look over my old 2001 Camry. They did exactly what I asked and gave a thorough inspection. They explained everything they discovered and even prioritized what was most important.



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11/14/2022

They're always professional and trustworthy and reasonably priced especially compared to the dealership. My go-to auto repair shop.



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11/10/2022

Courteous staff listening to your need. Explained well what thw problem was and how they could fix. Happy with my services.



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11/10/2022

Malless was very professional and timely in repairing my brakes right before a road trip. I will definitely go to them again for service. Highly recommend!



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11/07/2022

I highly recommend this auto repair shop they have great customer service an excellent repair service



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11/01/2022

I had a great experience at Malless Auto Services. Staff was informative and kind. They were efficient, punctual, and knowledgeable. I felt like I was in good hands. Highly recommend.



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10/28/2022

Very helpful and reliable



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10/26/2022

Great local shop. I've been coming here for years with multiple vehicles. Always receive excellent technical service and fantastic customer service. It's never pleasant having to fork over a lot of money for repairs, but it's reassuring knowing that your money is going to a trustworthy, reputable shop with skilled employees. Highly recommended



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10/25/2022

good place to take your car they have the option of six months same as cash if you qualify



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10/25/2022

The staff were extremely helpful and went above and beyond. I got my car repaired quickly and they didn't try to charge for extra things I didn't need. Fair pricing and good work. I highly recommend.



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10/25/2022

Replaced joints



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10/21/2022

Micah was very professional and a great help he also walked through how much prices would be before they worked on my car . They only did what i requested with no extra charges unless i wanted them. They were very quick with their service and it was a very reasonable price! Very satisfied with them and i will be coming back again if anything else arises.



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10/19/2022

Malless has been my go to since I moved to Indy a year and half ago. After having my vehicles serviced by the same family run business for 15 years in Colorado, I was so pleased when I found Malless which is also family owned. Due to the age of my vehicle, it?s needed quite a few repairs this year. Their pricing is fair, they always explain exactly what is needed and why, and they never push unneeded repairs. I highly recommend them, and while I hope I don?t need to see them soon other than for regular maintenance, they have a customer for life.



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10/19/2022

This is my second visit using Malless Auto Services and each time customer service was great! The employees were pleasant, friendly, professional and made sure I understood the services being performed on my vehicle. The cost for my repairs were reasonably priced and came with a warranty. I will continue doing business with Malless and I always recommend them to family and friends.



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10/17/2022

They are always professional and treats me with kindness and I will always continue to do business with mallets auto.



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10/14/2022

Again superb service. However this time they put concern for my life outside the repair. Eric and another gentleman stayed late after a long work day to ensure I can pick my car up to be able to get my kids to school and work. Thank you guys



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10/13/2022

Friendly, proffesional , clean , fast service.. If you need any work to be done on your vehice, this is the place to go.



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10/06/2022

Good work!



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10/05/2022

They did an accurate assessment and got everything fixed in a day. Car is driving great!



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10/05/2022

Top notch!!!



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10/05/2022

We have been taking our cars to Malless automotive for many years and have always had great, reliable service. Highly recommend



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10/03/2022

The guys at Malless Automotive are as honest and straight forward as they come. We?ve used them for all of our car and truck maintenance needs for years. Highly recommend!



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09/29/2022

Great place to get work done. Staff very friendly. Not RIP off like the Big car dealers. Champion Dodge biggest RIP off in town.



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09/29/2022

Routine maintenance. As always, good service and timing. Thanks Malless!



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09/27/2022

I've found my repair shop they are honest and trustworthy this well be the only place I take both cars for repairs



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09/27/2022

New replacement headlamp ordered and placed within one day. Despite the fact that we had to order a new headlamp from the dealer, Malless installed it quickly soI could have my car back.



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09/26/2022

I don't live in the Indianapolis area, but if I did these folks would be my mechanic. My son and I were on a college trip tour that took us across eight states and 2,500 miles. We stopped in Indianapolis for dinner (Bottleworks!) and prepared to get back on the road to reach the University of Illinois when we saw our heat shield was hanging. We opted to stay the night in Indianapolis instead of driving up, hoping we'd find help the next morning. The next morning I showed up at Malless a bit before 7 am, thinking I'd beat them there and could plead my case. But the whole staff was already working on cars. I explained my situation and they stepped up to help. They rolled my car in, made the fixes I need, sold my some much-needed wipers, and got me on the road to make our 11 am tour. Kind. Hardworking. Professional. I would definitely be taking my car to Malless if I lived in the area. Thank you!!!



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09/25/2022

Usually they get everything right, and I'm happy to do business with them!



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09/23/2022

Always a pleasure doing business at Malless. Friendly, courteous and most importantly knowledgeable staff. They always get to the root of the problem quickly and get my cars back on track.



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09/21/2022

Communication was great! The repair was finished sooner than expected.



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09/19/2022

Great service at reasonable prices



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09/14/2022

Always good service when I go there and they always get it done fast. Been there a few times and same every time. Also I can say they are honest because I took my truck there and told them what was wrong and it costed a lot to fix, they told me that the last person was wrong and it was a lot cheaper to fix. I?ll keep them for my car problems



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09/13/2022

Very professional nice and friendly



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09/13/2022

I will definitely be coming back for future car repairs. The staff gave me very detailed explanation what needed to be done to my car and even worked with my third party warranty company. Most important my car was finished when promised.



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09/09/2022

These people are true professionals. I trust them with everything automotive.



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09/05/2022

Malless has been repairing our family cars for about 25 years. They are dependable, friendly, and they stand behind their work. If there is a warranty on a prior repair, they honor it before you even ask.



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08/29/2022

Trustworthy, awesome repair shop! Consistently do quality work and I recommend them to anyone.



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08/29/2022

Very fast! Was in and out with both Ball berings changed on both sides withing 16 hrs too it there at 12pm and it was finished at 9am next morning very friendly as well. Will be doing my auto repairs there from here on out.



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08/24/2022

Gave great service and very reasonable prices for the job. Would recommend them to anyone who needs car repair?s done..



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08/22/2022

Great service. Eric and Micah are very professional and very helpful.



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08/22/2022

We have been using Malless for over 20 years. We have never been dissatisfied. If we have had an issue, they make it right. They are also honest and will let you know if a repair can wait or does not need to be done.



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08/21/2022

Always timely, friendly and efficient



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08/17/2022

This shop is amazing! They go above and beyond for their customers, and they charge a fair price for their services. Everyone I have interacted with has been knowledgeable, professional, helpful, and nice. I won?t go to another mechanic again! Malless has our business for life!



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08/12/2022

They provide great service for both of my foreign cars and a Chevy Tahoe. Their prices are more than fair, in fact, even less than my previous mechanic in Carmel. I believe they truly only fix what is wrong with the car. They are conveniently located near 71st and Georgetown. I highly recommend them!



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08/11/2022

They were great and did an oil change and maintenance



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07/19/2022

They took great care of my truck!



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05/26/2022

Excellent service at Malless. The people are the best. I drive from Noblesville and won't take my car anywhere else. Highly recommend.



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02/25/2022

Your repair shop for life! We spend a lot of time searching for auto repair shops because there is the notion that these shops cannot be trusted. Stop searching and make Malless Auto Services your repair shop for life. I took my vehicle in for a heating issue that could?ve been a very expensive repair. However, they took care of my heating issue at an extremely fair price. No add-ons, no ?additional problems found?. Very happy!



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02/08/2022

Got some work done by them in July 2021, started having the same issue again so I went back and they fixed my car for free because of their 2 year 24,000 mile warranty. Excellent customer service!



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02/07/2022

They ask a fair price for quality service. I scheduled an appointment and they took care of business.



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01/19/2022

Excellent service



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01/18/2022

It's so nice to have a place where you can trust that they will be honest and fair. I have always been able to leave my vehicles with them knowing that they will take good care of me. I highly recommend this business...trustworthy isn't always easy to find.



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10/06/2021

I have shared my experience having Malless work on my cars. They are knowledgeable, willing to explain what is wrong with the car and how they will fix it. I recommend Malless to anyone looking for car repairs done well.



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09/23/2021

Very knowledgeable and do a good job on what they fix



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09/10/2021

My 2013 Ford Escape had started to shimmy pretty bad when I would apply the breaks. I figured I needed break pads and rotors. I called Malless to get an estimate for new pads and rotors all around. They gave me a reasonable quote that was right around what the 3 other places I had called gave me. (Except for the dealership I called. Dealerships are always WAY pricier it seams) I?m always a little leery when it comes to taking my car in for repairs because of all the horrible stories you hear of places taking advantage of people. Anyways I made an appointment at Malless and took my car in. I was presently surprised when I got a call and they said the technician test drove my car and felt the shimmy I had mentioned. Rather than just throwing unnecessary and expensive parts and services at my car, the technician checked everything and found the rear pads and rotors were actually fine and the issue was only with the front ones. After calling and getting the go ahead from me, they made only the necessary repairs and my car was ready a couple hours later. Rather than getting a $700+ bill that I was quoted for all four it ended up only being $411.00. My car now stops nice and smooth! I will have no problem calling them if I have any other car troubles.



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08/20/2021

After being told I would have to leave my car for 5 days before they could even look at it from a local dealership, I remembered seeing great reviews for Malless Auto and so glad I did. Had my car in and out in the same day. Price was reasonable, work guaranteed, employees professional. I will definitely be back.



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08/14/2021

These guys are great! They fixed my 14 year old Ranger in a day for less than half of what the dealership I got it at was going to. They have earned my loyalty, and I will recommend them highly.



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06/03/2021

Fair priced, service was excellent so much so that this will be the place I take my car to when i have problems



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01/29/2021

Honest and professional



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01/14/2021

Been going here for years and would recommend them to anyone needing a great mechanic. Trustworthy, courteous, and very helpful. Will continue to go back (hopefully not often) when my car is acting up.



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01/05/2021

Again, they offer great service! I have never walked away dissatisfied! They serviced my BMW this morning, provided recommendations which were very reasonable. I love the service and the professionalism!



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12/12/2020

Friendly and knowledgable.



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12/09/2020

Great service and customer services also



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11/24/2020

Great service. Had a bad break system. Sorted it out for me rather quickly ?



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10/27/2020

As a newcomer to Indianapolis, I didn?t know where to take my Jeep for service. I stumbled on Malless Auto Service via one of the local Jeep clubs. From start to finish, the staff was, by far, more professional, more knowledgeable, and a better value than the local Jeep dealers. I?m happy I found Malless Auto Service and look forward to giving them more of my repair business with no hesitation.



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10/16/2020

Great job, as per usual!!



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10/16/2020

Very Good Service



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10/01/2020

Once again, Malles does the job and makes it look easy! Our battery died very unexpectedly, they had the right kind in stock and squeezed us into their very full day and go the job done and us back on the road pretty seamlessly. We are so appreciative of their "can do" attitude and service. Malles Auto Service is our "go to" mechanics for over 20 years and many vehicles. They are always professional and offer excellent recommendations to keep our vehicles running safely and well. We trust their judgement and find their services to be very reasonably priced. Feeling trust in the mechanical condition of the cars we drive is priceless.



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09/25/2020

Always a great experience when we take our cars here. Always professional and very reasonable with their prices. We have been taking our vehicles here for several years and will continue to take them there. Thanks guys!!!



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09/08/2020

I've used Malless Automotive for several years to do variety of repairs on my vehicles. I feel they are very professional and honest, and their pricing is very fair. My personal wish for them is to be open on weekends (at least for half a day) since it is not always possible for me to bring my cars to the shop during weekdays :-)



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08/11/2020

Always do what is Wright for the customer



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08/11/2020

5-star service...every time!



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07/26/2020

Great place for your auto maintenance needs.



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07/09/2020

Had never been to Malless before. I wanted a certain battery and they ordered it for me. Set an appointment when it came in. They were right on time and got me in and out in 20 minutes. Was also impressed by their pandemic safety precautions. Will definitely use them again when the need arises.



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07/09/2020

This place has been my mechanic since I started driving, 15+ years ago. I still will drive from all the way across town to bring my vehicle here to have any service done. Staff communicates very openly and honestly. Always enjoy hearing realistic timelines for the work they do and they're quick and thorough with their work!



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07/02/2020

A pleasure to deal with every step of the way thru the long process of evaluating and servicing an old car. Good advice and good value.



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06/09/2020

My husband took my car in due to it running very poorly. After I picked up the car there was still an issue with it. I called the shop and they had me bring it back in for further inspection. They found the timing belt tensioner was not applying enough pressure and it was skipping timing. They should have charged me for at least the tensioner and most shops would have charged me for the labor also to do it again. They did not. Mine could have been a special case in due to how it worked out, however they went above and beyond what was expected and I can not recommend them more. If you need an automotive repair shop, it would be better to wait for an appointment with Malless then go some where else!!!!



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06/07/2020

Amazing service. With awesome and honest Mechanics



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05/26/2020

Very helpfull. They did the work in good time. Very clean place. I have only been there twice. I have recommended this repair shop to several friends.



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05/07/2020

I have been a customer of Malless for nearly 20 years and I have never been disappointed. There is very low turnover of people and I've enjoyed seeing familiar faces year after year. Quality work and warranties. Professional and easy to work with. Continually recommend them - especially to people whose dealer warranties recently expired.



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05/01/2020

I love Malless so much, I will never take my car anywhere else! They're honest and up front about the diagnosis with your car, and always speak in a language you can actually understand. The prices are reasonable and I've never felt like I've overpaid for a single visit. They're very understanding. I've recommended them to all of my friends and I'll never stop doing so!



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04/04/2020

Expert mechanics doing quality work every time without the runaround.



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04/01/2020

I have been a customer for nearly 20 years and have been pleased with everything each time I have brought my car in.



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03/22/2020

They always do a great job!



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03/03/2020

Honest affordable and reasonable.



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02/22/2020

Another great repair experience.



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02/19/2020

Have done business with them now for years and have no complaints!



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02/14/2020

GREAT CUSTOMER SERVICE



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01/31/2020

Good people



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01/31/2020

I was told by a different auto place (where I bought my tires and get them rotated) that I needed new brakes and given a quote. I've gone to Malless for several years and have always trusted them. They did their own inspection and gave me a quote that was below the other one. The work was done promptly and I'm very satisfied. All other car places make me feel like I'm being taken advantage of because I'm female or perhaps just because they want to make a buck on someone without a lot of expertise about cars. I've never felt that way at Malless. I highly recommend Malless!



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01/21/2020

Very professional, very clean shop, superb customer service, efficient, honest, they do not try to upsell you, or sell you on items you don't need.



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01/08/2020

Sharp outfit! Customer service was great as they were professional and courteous. Not only was the lobby clean, the entire lot appeared to be as well and yes, my 2004 F150 was repaired as agreed. I will refer others.



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12/21/2019

Malless responded immediately to my auto issues. They seem to be among a very few auto repair services that could and knew how to repair my vehicle.



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12/20/2019

These guys are the best in the city! I have been relying on them for 10 years to service 5 vehicles. Their prices match industry standards but their honesty, integrity and work quality far exceeds all others I have dealt with in Indianapolis. In my most recent repair my son?s Chevy Cruze suffered a major burn out of the car?s computer (ECU) which required replacement, rewiring of the harness, and reprogramming. 50 miles after this, the ignition coils burned out requiring a tow and coil replacement. The tow was covered by the warranty MallessAuto gives free of charge with major repairs and they replaced the ignition coils for no charge (the two repairs were not related to each other). Thanks Malless for unusually great service!



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12/16/2019

If there were more stars i'd add more,



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12/10/2019

Micah took care of the issue. Great customer service. Called back with diagnosis



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10/18/2019

Took my 2012 Chevy Avalanche here because there was noise coming from the front end. They were able to determine it was the FR DIFF. This was the same result that I got from Bill Estes Chevy just north of here. The BIG difference was the communication. They were able to explain that they heard the noise on the road and then they RECREATED the noise on the rack. This was well worth the $50 to me. Bill Estes just said they heard the noise but would need to charge $350 to tear down the DIFF and inspect after paying $150 for the diagnostic. I believe there was a lot of extra value in them recreating the noise while on the rack and being able to eliminate the noise by turning off Auto 4WD. I was not comfortable with Bill Estes when they just took it for a drive and said "We think its coming from the FR DIFF but we need to tear it down" without adding more detail about their investigation. So at a third of the cost and much more defined results they will be getting my future business and I encourage you to give them a try! -Very happy with the work they have done for me since the initial review. I still recommend giving them a shot.



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10/09/2019

I worked here when we lived in Indy. Good guys who do a good job.



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10/08/2019

Not only did they diagnose the problem with my vehicle within 24 hours they went out of their way to help me get it off their property. They let me keep it on the lot and if I need any work done I would come there again! Professional, kind and honest!



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10/05/2019

We have been taking our cars here for several years. Great place and price



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10/04/2019

I appreciate all the staff at this place, especially since my car takes a little bit more effort to work on! They're all so friendly and you can tell they're all knowledgeable about auto services and cars in general (which is always a relief to me). Excellent service all around! Thanks again, ya'll!



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09/12/2019

Love the staff they are polite professional and get the job done. I will not be going anywhere else. So far I been there twice and the prices were reasonable they dont take advantage of women they get down to the problem and estimate and get to work in a reasonable time frame as well. Just love how I've been treated due to other businesses trying to rip me off. Micah you rock!



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09/05/2019

Malless has provided excellent service for many years.



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08/20/2019

I don?t normally leave reviews but just had to share what an amazing experience I had here! The staff were kind, friendly and explained everything to me and didn?t make me feel dumb. The prices were fair! I definitely have a new shop that I trust my car with.



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08/08/2019

I always take my car here for repairs. Never had any trouble.



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08/02/2019

I took my car to Malless Auto Services for braking problems. They checked it out and now it works great. This is the only shop I take my car too.



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07/18/2019

Fast efficient service with expert technicians.



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07/09/2019

I have been taking my vehicles to Malless auto for many years and have always received excellent service. I would highly recommend them to any one who requires honest and excellent auto servicing. Rick Couch



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07/07/2019

Felt pricey. But nice people. Fast service.



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06/30/2019

Took the car in for diagnostics, and there was nothing found, but they didn't charge me anything! They also offered rides back home when I didnt have someone to pick me up. I live about 5 mins away. Seem to be very genuine and customer service is top notched.



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06/28/2019

Malless is an auto service garage you can trust. They are very detailed in their explanations of repairs and give you the estimate to the penny of what you will pay. No surprises. They are true pros and do the work in a very timely way. I have used them for a few years and will continue using them for all auto repairs and maintenance.



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06/25/2019

Great place to get car repairs, advice for repairs and oil changes. I go out of my way to get my car in for repairs done right at Malless



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05/21/2019

As usual, excellent quality service for the 15 years that I have had my cars serviced at Malless. Trustworthy with their diagnostics. Great staff!



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04/30/2019

The guys are always able to work on my cars quickly and they get things done and the car back to me in just one or two days. Prices are good and the work is to!



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04/30/2019

I have used Malless for all of our preventative maintenance and repairs to all of our cars. I am a service-oriented person, and Malless is always courteous and they are always quick with repairs. The cost has always been reasonable, and I have had several repairs under parts warranty from the work they have done and they have always noticed this and honored it without me having to mention it. We will continue to use Malless for all of our repair and maintenance needs.



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04/26/2019

I?ve always been coming here! Great staff and you know you can trust the work being done on your vehicle.



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03/28/2019

Very friendly and got repairs done promptly!!!



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03/26/2019

I have been a customer for over a decade. ALWAYS great service and they back up their work. Highly recommended



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03/22/2019

Super nice and super fast. Great job!!!



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03/22/2019

Trustworthy! Diligent! Kind! Honest! We are so grateful to have found Malless Auto Services for our repair needs!



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03/21/2019

Fantastic service!! Will not go anywhere else!!



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03/21/2019

Malless Auto-Service was very time efficient! They are professionals. I?ve heard good things, and I will be back for more service. Thank you!



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03/21/2019

best auto experience I've ever had!!!!



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03/19/2019

Finally, I found a place that has an integrity on their work. I am so glad I do not have to deal with my dishonest dealership. ?Pesky Honda? Now, I know who to call whenever I have problems with my vehicle. THANK YOU.



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03/12/2019

Great service on small and large issues. They fixed and oil leak for zero dollars, so when I needed a new timing chain put on I knew just the place to go.



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03/12/2019

Malless is the only place I will take my car. Exceptional service. They perform quality work with a quality staff. Highly recommend!



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03/12/2019

Friendly and helpful staff. They provided wonderful service for a great price!



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03/12/2019

Good customer service



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03/08/2019

Great place and friendly service.



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03/03/2019

Always very fair pricing. They do a good, professional job an stay within the budget. Have gone there a few times with different cars.



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02/28/2019

Great service



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02/06/2019

I have dealt with Malless Automotive on 2 of my cars. Malless is a dependable and reliable mechanic shop with highly skilled and professional mechanics. They perform professional repairs to the cars that i have trusted into their care. Comparable pricing and great value for the work performed. Highly recommend this company for all your car repairs.



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11/21/2018

We have used Malless for several years. These guys are the best! Fair and honest! If you have vehicle issues take your car to Malless!



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10/08/2018

These gentlemen are so great. Even though I am a women, they treat me with absolute respect and explain things to me as if I was their peer. They never overcharge me for services and have saved me a great deal of money when they said my car had a recall that could be fixed for free my the dealership. If referred a lot of people to their business and I will continue to use them for all my car needs.



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10/05/2018

Took our Jeep in for a noise associated with the A/C, they were able to determine the issue and repair. quickly. Always had good experience here. Took our Jeep back again for an oil leak, exhaust and issue with earlier AC repair, they repaired the AC under warranty no charge and were able to determine the oil pan was the problem, fixed the noisy muffler and we are back on the road.



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10/03/2018

Excellent customer service. They are timely and prompt and honest. No automated phone trees or voicemails- always get a human and usually the same one each time who knows your situation. Bravo!



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08/21/2018

I have taken numerous vehicles there over the years and they have always diagnosed the problem and fixed it promptly. Repairs are very reasonable. These guys are amazing. Highly recommend taking your vehicle there to be serviced.



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08/16/2018

My car was fixed in a timely manner. They were available to take my calls and answer my questions.



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08/09/2018

I work for a pest control company here in Indy and this is where we take our company trucks. Well, today I needed my personal daily driver fixed and Malless got me in and out within the same day, they gave me a reasonable price for my issue and were so personable with answering my many questions and being so patient and professional. You guys are rock stars and I will definitely recommend you guys to everyone I meet!!! Thanks for everything, guys!!!



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07/21/2018

I called on a Monday to inquire about my vehicle, and they had me in on Thursday. I got a loaner car while they worked on mine and a military discount. The work was done the same day and my car runs well. The shop was clean and the staff was courteous. I will be back for any other repairs on my Saab.



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07/20/2018

Nice people and good service



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07/14/2018

Excellent work. Highly recommend



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07/03/2018

I?ve been a customer there for around 12 years. Early on, I used to obtain quotes for the services in order to compare prices. Malless has always been comparable, if not a little cheaper. I?ve never had any issues with the repairs on my vehicles. They do great work and are honest in pricing and in communicating the repairs needed. The only negative for me is the business isn?t located closer to where I live. I have used other auto servicing Companies, such as Midas and Firestone and I still question whether I really needed some repairs and/or services or if I was just told something false so they could get more money from me. I have never had that feeling at Malless.



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06/20/2018

It was a good experience.



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06/14/2018

Have my Mercedes Benz serviced here. I trust them very professional and do good work.



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05/25/2018

Great service, staff, and reasonable prices. Highly recommend



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05/06/2018

I am a 10 year repeating customer.



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05/03/2018

I am in good hands at Malless! I have taken it there twice in the last two months for Heating and A/C repairs. While they were expensive fixes, I know they were giving me a fair deal. The Malless team made me feel confident and comfortable! Not only did were they fast, they were also kind - and that goes a long way.



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03/22/2018

My jeep blew a hose on the highway or so I thought. I looked up mechanics near me on Google and these guys showed up as well as a couple big name shops, so I went to them to support a local business. They told me that a recent repair (from a jeep dealership) had improperly placed a spring clamp on my radiator hose. They put a proper clamp on, flushed the radiator, filled it up and got me out in less time than they said it would be before it was even looked at. This is now the 2nd time this Jeep dealership has performed shotty work on our vehicle as well as lied to is about work performed. Found a new mechanic! It's across the city for me but I will now be a referring customer of them. Thank you!



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03/15/2018

Serviced my Caddy well!



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03/07/2018

I took my car in for computer issues. Despite not having an appointment, they got me in the same day. The owner even drove me back and forth from my apartment so I did not have to try and work in the loud shop. Because of the issue and the age of my car, they thought the repair would be covered under warranty by the dealership. It was so they saved me a significant amount of money!!!! Great service would recommend anytime.



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02/20/2018

Always extremely happy with the service and definitely won't go anywhere else.



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02/20/2018

I recently moved to Indianapolis and needed a service shop to maintain my vehicle. I tried the local dealer and was very disappointed in their service. I reached out to several places to see if they would work on my vehicle type. Malless responses to me quickly and with detail. I was pleasantly surprised and brought my vehicle in to try them out. Not only did I feel like a valuable customer from the time I walked in but my service was done quickly and accurately. I didn?t feel pressured or pushed to do any services I didn?t want but they did review my car with me for thoughts in the future. I truly enjoyed my experience there and am now a Malless customer.



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02/13/2018

My van's parking brake cable snapped last week. I took the van to Malless and asked them to check the brakes since they'd seemed soft for a long time and to replace a failing oxygen sensor. They found frozen-up brake components and were able to get everything fixed in time for me to use the van again at 4:00pm to transport 14 students.



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02/08/2018

The service staff was awesome. They took care of the problem and resolved my trucks coolant issue. If you are uncertain about a specific repair on your car have them diagnosis the problem so you can get the ball rolling and get your car rolling again.



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02/05/2018

Great work and friendly staff



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01/20/2018

These peeps are great. Always the best price, quick to get in to and very knowledgeable and fair!



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01/18/2018

Great quality and great honesty.



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12/17/2017

Very professional. Repairs were done in a timely manner. I will highly recommend Malless Auto to others



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12/13/2017

Reasonably priced. Excellent customer service.



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12/13/2017

Nice people, quick service, good prices, highly recommend!



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11/30/2017

Malless has taken good care of my E150 van each time I have gone on a trip or needed any type of maintenance. This last time my airgbag symbol was displayed on the dash. They ordered the part and I took the van back after the part was in. They do quality work and I would trust them with any problem with my van. Thanks, guys!!



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11/29/2017

I can always count on Service I can trust at a reasonable cost.



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11/28/2017

Great group! No pressure in getting work preformed and they actually explained every detail of the work preformed prior to doing it.



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11/08/2017

Malless always does fast, honest and quality work. I take all work to them. An honest mechanic is like finding gold! I recommend them to coworkers all the time.



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11/07/2017

The Malless Auto Service guys always take care of me in a very friendly and timely manner no complaints at all great group of people .



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10/27/2017

Great service, really quick. Pricey, but quality makes it worthwhile.



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10/24/2017

Older car but they were very attentive to my needs and kept me well informed throughout the process.



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10/19/2017

I had a fantastic experience with Malless. I took my car here to get a second opinion because I didn't trust the first mechanic I took it to. Malless accurately diagnosed the problem and ended up saving me $1200. I would highly recommend this shop to anyone looking for a reputable mechanic.



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06/19/2017

Half the cost of the dealership. Efficient, timely, communicative, - what's not to love. Besides, I got 2 new tires as a result of taking my used car still on 30 day warranty to Malless for an evaluation. They have my business!



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06/19/2017

I recently had an issue with my vehicle that I thought was from the front struts. I had it checked out with the dealership along with several other warranty items to be fixed. They told me the struts were fine and the noise was just from the age of the vehicle and that it may take several new suspension components to make the noise go away. I decided to only do the warranty work at the dealer and have the front end checked out at Malless. Guess what! The noise was diagnosed as the struts just like I had thought. Two brand new struts later and the noise is gone! The truck rides better than it has in years. These guys are doing it right here at Malless! Give them a try...you will not be disappointed!



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05/04/2017

Car broke down counldn?t work for days. Then I found Malless auto repair and in 24 hours I?m back on the road better then before. Thank you guy for great service.



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04/05/2017

Great people and service!



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04/05/2017

Well, I spent more money than I actually intended to, but the results were well worth the investment. I think I will make the extra money up in gas mileage alone! I was looking online for a foreign car repair service to repair my KIA Sorento, that had, the equipment and knowledge to do the job correctly. So GLAD that I found MALLESS AUTOMOTIVE. The staff at MALLESS AUTOMOTIVE was incredible helpful in explaining exactly what was needed to repair my vehicle at the time and what would be a good investment for my car in the future. They suggested replacing my spark plugs, since the car had over 120000 miles on it and I could not remember when the plugs had been changed last. Great CALL !!! I didn't think the car was running bad but was I wrong, my gas mileage is up over a third, Their help and expertise was essential in making sure that my vehicle is now in the best driving condition for me and my family. Thank you for exceptional service and your warranty. I Highly Recommended this shop!!!!



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03/08/2017

Couple of years ago I needed to have a timing chain replaced. I had to work the next day so they let me use one of their vehicles so I could get to work. I thought that was great. The service was good . Their kinda pricey but I guess the use of their vehicle made up for that. I'm a satisfied customer.



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02/24/2017

My whole family has gone to Malless.



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02/08/2017

Quality repairs that can be trusted. All repairs come with warranty.



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02/06/2015

quick service, reasonable price, and nice guys. got me back on the road very quick.



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12/18/2014

Very knowledgeable and respectful people, easy to communicators and reasonably priced, among other great things.



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06/06/2013

Very friendly staff and very reasonable pricing. We will definitely use them in the future, when needed!



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06/05/2013

The staff are professional, polite, and knowledgeable. They diagnosed the problems and consulted me in regard to what repairs I wanted done- giving frank advice as to the impact of each decision. There were no hard sell or scare tactics. I have already recommended them to several friends.



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03/01/2013

As always, a great job. My car was done when promised and no issues. Perfect.



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02/04/2013

Malless Automotive does great work for a fair price. I will definitely be visiting them again!



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01/25/2013

Good service for a good price and they don't try to sell you other things that you don't need.



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12/05/2012

Always helpful when I have car problems. Kind of expensive but the work is good.



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11/24/2012

Over the years that we have taken our vehicles to Malless, the service has always been excellent and the pricing more than fair. We have recommended Malless to friends and co-workers and they have been very pleased with service. Everyone at Malless with whom we have dealt has been extremely courteous, friendly and knowledgable. Will continue to use them.



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11/09/2012

Malless took the time for multiple test drives to find and then fix multiple problems. They were very flexible and thorough in repairing our van.



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Testimonials

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Everyone was courteous and it was a great pleasure to talk and work with them. They were very professional. Would gladly do business with them again.
~ , 09/25/2024
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I used to go to the dealership. I found Malless a few years ago when my daughter shifted gearshift turn dial went out but dealership would take weeks to get in. Now both my daughter and I are costumers for life. They are friendly, professional and caring.
~ , 09/25/2024
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